MacIntyre is committed to good, open and honest communication as the foundation for the relationship between us and the families of people who draw on our support. We want people to feel confident, safe, involved, respected and valued. We recognise the importance of the relationship between families and MacIntyre by appreciating each person’s unique history and family dynamic.
This commitment is set out in our Family Charter, which covers:
- Good Communication
- Respect Families
- Be Honest
- Work Together
- Keep Commitments
- Build Trust
- Acknowledge Mistakes
- Clear Expectations
- Improve Practice
Read more here about the Family Charter here.